Please check out our FAQ below for everything you need to know about visiting Clip 'n Climb Ipswich.

How do I book a climbing session?

Standard climbing sessions must be booked online through our website. We highly recommend during peak times, such as weekends and school holidays, that you book in advance to avoid disappointment. For all birthday parties, large group bookings and events, please contact events@clipnclimbipswich.com.

What are your opening times?

Clip ‘n Climb Ipswich is open 7 days a week!

Term Time:

  • Mon: 4:00pm – 8:00pm (last climb – Clip ‘n Fit 7:00pm)
  • Tues-Fri: 11:00am – 8:00pm (last climb 6:30pm)
  • Weekends: 9:00am – 6:30pm (last climb 5:00pm)

School Holidays:

  • Mon – Fri: 9:30am – 6:30pm (last climb 5:00pm)
  • Weekends: 9:00am – 6:30pm (last climb 5:00pm)

Paddy & Scott’s Cafe:

  • Open – from start of the first climbing session every day
  • Last Orders – 6:00pm Sun-Mon & 7:00pm Tues-Sat
  • Please note our climbing arena does not open on Monday’s until 4:00pm, but our cafe is open for lunch 12:00-2:00pm

Can I cancel or amend my booking?

Cancellations or amendments for standard bookings can be made up until 48 hours before your scheduled climbing slot – please email full details to info@clipnclimbipswich.com.

Please refer to the centre’s Cancellations and Refunds Policy under our Terms & Conditions.

When do I need to arrive?

We recommend arriving 10 minutes before your climbing session start time so that we can check you in at Reception. You will be called on our tanoy system when we are ready to begin your session. Please wait in the cafe after you have been checked in ready to be called.

Are there any climbing restrictions?

The minimum climbing age is 4 years old. We also operate a minimum height restriction of 120cm for the vertical drop slide and the leap of faith. Please kindly note that the maximum weight restriction is 150kg.

What do I need to wear and do I need to bring any equipment?

Please wear comfortable clothing and trainers. Open toed shoes, climbing shoes, boots or high-heeled shoes are not permitted in the climbing arena. Long hair must be tied back and all loose jewellery, hats or hooded tops must be removed prior to climbing for safety reasons. You do not need to bring or hire any additional climbing equipment.

Can mixed ages climb together?

Yes! That’s the beauty of the Clip ‘n Climb experience. All ages and abilities are welcome and can climb in the arena together during our climbing sessions. The centre offers 42 climbing lines of varying difficulty, so there will be something for everybody to enjoy. If you are interested to hold a private group climbing session, please contact events@clipnclimbipswich.com for details.

Do I need to stay with my child if I’m not climbing?

Only climbers booked online will be able to enter our safety briefing areas and climbing arena to help maintain social distance between customers. For children 8 years old and under, we will strictly allow 1 non-climbing adult per 2 children to help as ‘clippers’ in orange bibs for morning AM slots ONLY – 9:30, 10:00, 10:30, 11:00 & 11:30.

Non-climbing adults will NOT be able to enter the climbing arena during afternoon PM slots, but as always you are welcome to book and climb alongside your children.

Our friendly team of staff will be available to help all climbers during all sessions to make everyone’s safe and having fun! Non-climbing children (under 18 years old), toddlers, or babies are NOT permitted within the arena for insurance and H&S reasons.

Please note that you only have to book online and pay for a slot if you intend to climb. Entering the climbing arena as a ‘clipper’ is free of charge.

Do you provide car parking?

Yes, we have 2 car parks! One is at the front of our centre when you arrive, and a larger car park can be found behind our centre. We also have lots of bicycle racks behind our centre too.

Do you have wheelchair access?

Yes, we have two disabled toilets on both our ground and first floor. A wheelchair access lift connects both floors.

Do you have facilities for babies?

Both our ground floor and first floor toilets have baby changing facilities and highchairs are available in our cafe.

What food and drink is available?

Good question! We have an amazing Paddy & Scott’s cafe located on our mezzanine floor overlooking our climbing arena. It is open all day long whilst our centre is open. The menu consists of all your favourite hot and cold drinks, snacks, and cooked food options throughout the day.

Can I bring my own food and drink into the centre?

Unfortunately not. All food and drink must be purchased from our Paddy & Scott’s cafe, although a water fountain is provided within the climbing arena for hard-working thirsty climbers.

What other facilities do you have at the centre?

We have a locker area in which personal belongings can be safely stored. There are also shower and changing facilities on the ground floor opposite the toilets. In addition to the climbing arena, we also have an arcade area with lots of fun games to play for both children and adults.

We have two dedicated event rooms for birthday parties, events and conferences – please email events@clipnclimbipswich.com for further information.

Do I need to take part in the safety brief if I've visited other Clip 'n Climb centres before?

Yes, even for frequent users, our pre-climbing safety briefing and harnessing is compulsory for everyone before every climb.

How long do Clip 'n Climb sessions last?

90 minutes – this comprises of 30 minutes safety briefing and harnessing and 60 minutes in the climbing arena. Some sessions do differ slightly – e.g. Toddler sessions and Clip ‘n Fit.

I’ve never climbed before - will there be any instructors to help me?

The great thing about Clip ‘n Climb Ipswich is that absolutely anybody can enjoy the experience, with or without prior experience. To understand how simply it is, check out this short video explain how our auto-belay technology works – you literally Clip and Climb! 

All climbing sessions are supported by our own instructors. They will talk you through all safety aspects, our climbing arena rules, and how to use the auto belay system during your briefing. Our instructors will also ensure that your harness is fitted correctly, and then be available throughout your climbing session to offer assistance and guidance where needed.

How do I use the Soft Play?

Our soft play is located upstairs within our cafe. It is for children under 6 years old and the cost is £5 for up to 90 minutes of use.

You must purchase a soft play wristband from the cafe before entering, and abide by all our soft play rules listed in the cafe.



Friends of Clip 'n Climb Ipswich