FAQs

Please check out our FAQs below for everything you need to know about visiting Clip 'n Climb Ipswich.

What are your opening times?

Clip ‘n Climb Ipswich is open 7 days a week (excluding Christmas Eve, Christmas Day, Boxing Day and New Years Day).

Term Time:

  • Monday – Friday 11.00am – 8.00pm (last climbing session at 6.30pm)
  • Weekends – 9.30am – 8.00pm (last climbing session at 6.30pm)

School Holidays:

  • Monday – Friday 9.30am – 8.00pm (last climbing session at 6.30pm)
  • Weekends – 9.30am – 8.00pm (last climbing session at 6.30pm)

How do I book a climbing session?

Standard climbing sessions are booked and paid for online through our website. We highly recommend during peak times, such as weekends and school holidays, that you book in advance to avoid disappointment. For all birthday parties, large group bookings and events, please contact events@clipnclimbipswich.com.

Can I cancel or amend my booking?

Cancellations or amendments for standard bookings can be made up until 48 hours before your scheduled climbing slot – please contact the Main Reception to do this. Please refer to the centre’s Cancellations and Refunds Policy under our Terms & Conditions.

When do I need to arrive?

Please kindly arrive 10 minutes before your climbing session start time so that we can check you in at Reception.

Are there any climbing restrictions?

The minimum climbing age is 4 years old. We also operate a minimum height restriction of 120cm for the vertical drop slide extreme challenge. Please kindly note that the maximum weight restriction is 150kg.

What do I need to wear and do I need to bring any equipment?

Please wear comfortable clothing and trainers. Open toed shoes, boots or high-heeled shoes are not permitted in the climbing arena. Long hair must be tied back and all loose jewellery, hats or hooded tops must be removed prior to climbing for safety reasons. You do not need to bring or hire any additional climbing equipment.

Can mixed ages climb together?

Yes! That’s the beauty of the Clip ‘n Climb experience. All ages and abilities are welcome and can climb in the arena together during our climbing sessions. The centre offers 42 climbing lines of varying difficulty, so there will be something for everybody to enjoy. If you are interested to hold a private group climbing session, please contact events@clipnclimbipswich.com for details.

Do I need to stay with my child if I’m not climbing?

No. We have a wonderful viewing area upstairs on mezzanine floor overlooking the whole climbing arena where our Paddy & Scott’s cafe is located. Non-climbing parents are welcome to sit back, relax and watch their little ones whilst enjoying a coffee and a bite to eat!

However, we also strongly suggest that parents either climb with or assist their child during their session if they are 4-6 years old. 

Up until 16 years old, parents should also remain with their child and ensure they enter the briefing room ready for their climbing session.

Do you provide car parking?

Yes, we have 2 car parks! One is at the front of our centre when you arrive, and a larger car park can be found behind our centre. We also have lots of bicycle racks behind our centre too.

Do you have wheelchair access?

Yes, we have two disabled toilets on both our ground and first floor. A wheelchair access lift connects both floors.

Do you have facilities for babies?

Both our ground floor and first floor toilets have baby changing facilities and highchairs are available in our cafe.

What food and drink is available?

Good question! We have an amazing Paddy & Scott’s cafe located on our mezzanine floor overlooking our climbing arena. It is open all day long whilst our centre is open. The menu consists of all your favourite hot and cold drinks, snacks, and cooked food options throughout the day.

Can I bring my own food and drink into the centre?

Unfortunately not (with the exception of birthday cakes). All food and drink must be purchased from our Paddy & Scott’s cafe, although a water fountain is provided within the climbing arena for hard-working thirsty climbers.

What other facilities do you have at the centre?

We have a locker area in which personal belongings can be safely stored. There are also shower and changing facilities on the ground floor opposite the toilets. In addition to the climbing arena, we also have an arcade area with lots of fun games to play for both children and adults.

We have two dedicated event rooms for birthday parties, events and conferences – please email events@clipnclimbipswich.com for further information.

Do I need to take part in the safety brief if I've visited other Clip 'n Climb centres before?

Yes, even for frequent users, our pre-climbing safety briefing and harnessing is compulsory for everyone before every climb.

How long do Clip 'n Climb sessions last?

90 minutes – this comprises of 30 minutes safety briefing and harnessing and 60 minutes in the climbing arena.

I’ve never climbed before - will there be any instructors to help me?

The great thing about Clip ‘n Climb Ipswich is that absolutely anybody can enjoy the experience, with or without prior experience. To understand how simply it is, check out this short video explain how our auto-belay technology works – you literally Clip and Climb! 

All climbing sessions are supported by our own instructors. They will talk you through all safety aspects, our climbing arena rules, and how to use the auto belay system during your briefing. Our instructors will also ensure that your harness is fitted correctly, and then be available throughout your climbing session to offer assistance and guidance where needed.

CHECK OUT OUR AWESOME ARCADE & GAMING ZONE DURING YOUR VISIT!

Friends of Clip 'n Climb Ipswich